return policy

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.

returns

All returns must be postmarked within 14 days of the purchase date. All returned items must be in be in new and unused condition, with all original tags and labels attached. 

return proces

To return an item, please email at info@citylegends.nl to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase/and the return form provided/and other, and mail your return the following address:

Lovendaalhoeve 49
6225 AG, Maastricht

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

refunds

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least 14 days from the receipt of your item to process your return or exchange.

EXCEPTIONS

For defective or damaged products, please contact us at info@citylegends.nl to arrange a refund or exchange. Note: Sale items are FINAL SALE and cannot be returned.

QUESTIONS

If you have any questions concerning our return policy, please contact us at info@citylegends.nl

Contact us

Do you have any further questions regarding the concept or possible collaboration? Do not hesitate to submit the form below.

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